Black screen issue

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bjongsma
Posts: 1
Joined: Wed Apr 19, 2017 4:44 am

Black screen issue

Postby bjongsma » Wed Apr 19, 2017 4:52 am

Hi I'm hoping to get some support. We recently joined our computers to a new production domain and this product stopped working. We're getting the black screen symptom. Interestingly, if I right click on the .scr and chose "Test" it works fine. The log file even shows that it loads the images into the slideshow. I tried the fix of granting everyone read/execute access to the images folder but that did not fix. Anyone able to assist me?

Thanks,
Ben

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gpb
Site Admin
Posts: 392
Joined: Mon Dec 19, 2011 1:23 am

Re: Black screen issue

Postby gpb » Wed Apr 19, 2017 8:02 am

Screen savers are started by windows with limited user rights for this reason displayed pictures must not be inside another user profile. Make sure pictures displayed by gPhotoShow are stores outside users folders, they should be stored inside something like c:\my pictures, otherwise it is possible windows user restrictions prevents screen saver from accessing them.
Gianpaolo Bottin
gPhotoShow.com


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